Terms And Conditions
Automated Text Messages (SMS)
Cutting Edge Countertops, Inc. sends texts to enrolled customers and job site contacts about their countertop projects.
Messages may include:
- Order acknowledgments and project status updates
- Appointment reminders
- Requests for project details or approvals
- Site readiness confirmations
How to Enroll
Enrollment takes place in person during account setup, first order approval, or a project discussion. A Cutting Edge Countertops team member explains the program and requests verbal consent. After receiving consent, the team member records the phone number designated for project texts. An authorized business representative may enroll a business-managed number on behalf of the organization.
Cutting Edge Countertops confirms enrollment verbally and sends a welcome text to the designated number.
Message Frequency and Rates
Message frequency varies with your project. We send texts at key points as the project progresses.
Message and data rates may apply.
Help, Opt-Out, and Re-subscription
Help – A reply of HELP returns the assigned project coordinator’s phone number and email address. Recipients may also call the coordinator using the number listed on their project documents or in the welcome text.
Opt-out –Â A reply of STOP or UNSUBSCRIBE triggers an unsubscribe confirmation and stops project texts from the automated messaging number.
Resubscription –Â Previously enrolled recipients who opted out may reply START to the same automated messaging number to resume project texts.
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Privacy Policy
Visit our Privacy Policy page.